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5

Knowledge Base

GoWireless App - [ Crash Fix: Android ]

We were testing a Android device with our GoWireless app, and it would crash right upon startup. After some tests, it seems like the Google Play service was out of date, and needed an update. After the update the app is now up and  running. Note, this is not a common issue since most Android devices are set to auto update on all app, especially the essential apps. Since without Google Play services, majority of the apps will not work, if you were to encounter this issue, just go ahead and update the Google Play services.

 

Issue: 

After installing the GoWireless App from the Android Play store, the app crashes right away when trying to open. 

Fix:

Update the Google Play services in the Google Play store: https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en