(770) 582-0004

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5

Sales Terms

How to Order
Dealer account is required for wholesale purchases.
Phone: 1-770-582-0004
Fax: 1-770-582-0335
Mail: HCO Outdoor Products
6665 Corners Industrial Court Suite D Norcross GA 30092 U.S.A.
E-mail: sales AT hcooutdoors.com
Operating Hours: Mon-Fri 9:00AM-6:00PM (EST)
Online Order: www.hcooutdoors.com, upon approved online dealer account.

Payment Terms
All new account will be set up at prepaid payment method like Credit Card or COD. Net 7/ Net 15/ Net 30/ Net 60 will be available upon request and credit check.

Participating buying group
NBS, ARRO, NABA, SPORTS, INC.

Minimum Order Policy
Not required, but required for PPD Freight.

Pricing Policy
All our dealers are required to follow our MAP (Minimum Advertising Price). Dealer account that fails to maintain appropriate price level will be suspended.

Freight Terms
FOB Norcross, GA. Shipping charge will be calculated and added to your order. PPD with minimum order amount. 

Shipping Time
In stock orders will be shipped within 2 business days by UPS, FedEx ground or USPS Priority Mail. If you require expedited shipping, please communicate with your sales representative, who will find the best shipping method to ensure your shipment arrives on time. For transit time, please speak with our customer service representative.

Claims
All claims involving a shipment must be filed within 7 days of receipt of that shipment.

Return or Exchange Policy
RMA number is required for all returns. DOA will be replaced. Credit may be issued at the discretion of HCO, if exchange is not available. NOS returns are not accepted. There're no refunds on whole sale orders. All sales are final unless specified. Only exchange or repair will be issued. You can cancel your order if your order hasn't been sent out and you will get a full refund.

Warranty Information
All HCO Cameras have a one-year warranty from date of retail purchase.
Spartan cameras series have a two year warranty from the date of retail purchase.
This warranty covers all manufacture defects or faults. The warranty does not cover misuse or abuse by the end user.
The full warranty may be viewed at here.

Product Registration
Product registration is available via a mail-in registration card, or via our website. While registration is recommended, it is not required for warranty purposes.

All images, videos, photographs in Catalog & Website are copyright protected. All Rights Reserved by HCO or their respective owners.